Forgot Password
Modified on: 2024-09-24 15:00
If you've forgotten your password, you can reset it directly from the login page using your registered email address.
Step-by-Step Instruction:
- Step 1: Click Forget Password
- Step 2: Enter Your Account Email
- Step 3: Enter Recovery Code
- Step 4: Create a New Password
- Step 5: Successfully Reset Password
Step 1: Click Forget Password
Go to the login page and click Forgot Password below the Password block.
Step 2: Enter Your Account Email
Enter the email address associated with your DerbySoft account and click Send Recovery Code. You will receive an email with a recovery code to reset your password.
If you don't receive the recovery email, please check your spam or junk folder, or try resending the code.
Step 3: Enter Recovery Code
Enter the recovery code to continue the password resetting.
Step 4: Create a New Password
Follow the instructions to enter a new password and click Reset Password.
Step 5: Successfully Reset Password
Once the new password has been successfully reset, you will be redirected to the homepage.
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