Step-by-Step Instruction:

Notes:
  1. A company has at least one administrator.
  2. Only company administrator can transfer the role to other users in the company.

  3. The company administrator has the right to activate or deactivate company users and review requests from users to connect to the company.

  4. Administrator role transfer often happens when the company administrator is no longer responsible for the company, and needs to transfer to successors.

Step 1: Click Transfer in User Management

The transfer button is only visible to company administrator.



Step 2: Choose New Administrator Email and Click Transfer to Confirm 

Choose the new company admin email from the current company users.

Notes:
Please ensure that there are more than two users in your company.



Step 3: Transfer Successfully

New company administrator receives nofication email; and the fomer administrator will receive an email informing that his or her role has changed to company user.